How To Contact JAMB For Complaint: What is JAMB customer care line?, How do I send an email to JAMB?, How do I contact JAMB to complain to them?. Do you for any reason find yourself asking these questions or probably know someone who is?, then today is your lucky day.
Hey SAVANT!, welcome to today’s Episode of my ‘JAMB Doctor Series‘, In Today’s episode, I will take out time to guide you through the processes involved to contact JAMB, lodging your issues /errors / complaints to JAMB for quick sleek response. Cool Right?, STAY TUNED!😎
For some reasons students tend to have some complications either when they first register for JAMB, writing the Exam itself or even during the admission process.
At times like this, possible ways to solve these problem becomes the search of the day, it gets difficult when you don’t know who to contact and even more difficult when you know who to contact but do not know how to contact them.
Read Also: How To Gain Admission Without Using JAMB In 2023/2024
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How To Contact JAMB For Complaint
There are not so many ways to do this, and of course some are faster while with some you may never get response, but I will try highlighting the most common and effective, read through diligently for details…
Below are ways you can use To contact JAMB for complaint…
- Through JAMB Online Support System
- Going To JAMB Office Closest To You to Render your complaint
1. How To Contact JAMB Through Online Support System
As part of the initiative of the Joint Admission and Matriculation Board (JAMB) to provide help to student, they came up with an integrated system where student can lay their complaints and make inquiries.
Read also: How Schools Conduct Post UTME For admission
They called this system the Central Online support System (COSS), with this system you can easily lodge your complaints to JAMB and wait for response. There are two categories for complaining.
- For Student who enrolled for JAMB and have their Jamb Registration Number
- Those who wants to make inquiry for someone (Parents or Guardian)
Irrespective of the category you fall under, the procedure is almost the same, just a slight difference, I will guide you for both categories.
How do I send an Email to JAMB?
To be able to send an email to JAMB, it must be by accessing JAMB central Online support system, you must have access to the internet, if you do, follow the steps below for guide…
- Visit JAMB COSS website @ http://jamb.gov.ng/support.aspx
- Select the “Create support Ticket” button
- Then select appropriately if you are a student with “JAMB Registration Number” or NOT
- Fill the form with your correct information and type your complaint on the message Box
Tada!!! the rest is history.
Step by Step Guide on How To Contact JAMB via Central Online Support System
If you have your mobile phone and data, you can follow the guide below to send a complain to JAMB, you will get a response through Email.
Estimated time 5 minutes
Step 1: Open Chrome Or Other Suitable Browser On your Phone
Using your mobile phone, locate your chrome web browser or other Suitable browsers like Firefox, Internet explorer and open it
Step 2: Visit JAMB Support Page @jamb.gov.ng/support
On this page, you will see two buttons, One colored green (Create support Ticket) and another button to access Existing ticket. Since this is your first complaint, hit the “Create support Ticket“
Step 3: click “YES” If you have JAMB Registration Number or “NO” if you Don’t
Upon clicking on the create support ticket button, you will be asked “if you are a candidate with a JAMB registration number. Please click yes, else click no‘. Select appropriately the right option.
Step 4: Fill The Form Appropriately and Click The “Send” Button
After selecting the right Option (YES or NO) you will be taken to a form page, where you will be asked to enter your JAMB registration number (This option is only for student who clicked yes in the previous page), Nature of Complaint (Admission, CAPS, Change of Institution or course, NIN e.t.c), Subject and message.
You are also given an opportunity to add a document (this document be a screenshot of the problem you encountered).
Step 5: Click the SEND button
After successfully filling the fields with the correct information, hit the send button to relay your complaint to JAMB.
Step 6: Note The Ticket ID Sent To You Through SMS or Email
After clicking on send, you will be sent a Ticket ID, it is with this Ticket ID you can track the progress of the complaint you filed.
And that is it, Easy Peasy right?. You will receive a mail from JAMB when your ticket is responded to via mail.
Make sure the email address you fill is correct, else you will not be able to receive a response through mail
NOTE ALSO:
You can also check if your complaints has been responded to via this link >> https://support.jamb.gov.ng/candidate-support/my-tickets
Detailed enough right?
How To Know If Your Ticket Has Been Responded to by JAMB
- First, Visit JAMB Ticket Checker Page @https://support.jamb.gov.ng/candidate-support/my-tickets
- On the next page, enter your JAMB E-facility profile email (this must be the Email you filled in, when you first Contact JAMB) and your ticket ID (this was sent to the phone number you filled when filing your complaint).
- Next, Click on the SUBMIT button.
- You will be taken to your Ticket Status page where you can see if your Mail have been responded to or not, if not check back later.
Read Also: Universities That Accept Low JAMB Score (120, 130, 140, 150, 160, 170 & 180)
2. Contact JAMB By Visiting the Zonal Office Directly
Another way of contacting JAMB for complaints or any other issue is by going directly to JAMB office, this is quite stressful and time consuming unlike using the JAMB Central Online support System.
JAMB offices are present in every state, To make it easy for you in navigating your way through JAMB Offices in Nigeria, I have compiled a list containing all JAMB Offices in Nigeria, Email address and their Locations, below is the list…
⚠️ If you are viewing this table 👇 with your mobile phone, do well to activate desktop mode on your browser to be able to view this table properly!
JAMB Office Location in Nigeria
| OFFICE NAME | CORDINATOR/ ZONAL DIRECTOR | ADDRESS | CONTACT DETAILS |
|---|---|---|---|
| JAMB National Headquaters, Bwari, Abuja | P.M.B. 189, Garki, Abuja, Nigeria | Telephones: +2348166335513 +2348123658955 Email: [email protected] Website: www.jamb.gov.ng | |
| JAMB National Headquarters Annex Office | Mr. Biliaminu Shitu | 11 Ojora Road, Ikoyi, Lagos,P.M.B. 12748, Lagos. | Telephone: 0700-5262-954 Email: [email protected] |
| JAMB National Headquarters Kaduna | Dr Halilu B. Mohammed | Annex Office 79, Tafawa Balewa Way,P.M.B. 2200, Kaduna. | Telephone: 0700-5262-953 Email: [email protected] |
| JAMB Zonal Office, Edo | Mrs Modupe Ayoson | Plot 21B, Ikpokpan Road, G.R.A, P.M.B. 1169, Benin City, Edo State. | Telephone: 0700-5262-336 Email: [email protected] |
| JAMB Zonal Office, Bauchi | Mr Danladi Mohammed | Off Ahmodu Bello Way, Opposite State Treasury Bauchi. | Telephone:0700-5262-924 Email: [email protected] |
| JAMB Zonal Office, Kano | Usman Sabo Zage | Rumfa College, B.U.K Road, Kano, Kano State | Telephone: 0700-5262-956 Email: [email protected] |
| JAMB State Office, Niger | Mr Ibrahim Ndalima | Plot 2, (3 Arm Zone) Along Eastern Bye – Pass Maiumbi Road, P.M.B. 189 Minna Niger State | Mobile No: 0700-5262-644 Email: [email protected] |
| JAMB Zonal Office, Enugu | Raphael Oise | No. 22, Annong Street, Ogui New Layout, Off Nkpotiki Junction. Enugu, Enugu State | Telephone: 0700-5262-936 Email: [email protected] |
| JAMB Zonal Office, Oyo | Jibril Kolawale Aliyu | Quarters 845, Agodi G.R.A. Opposite Ikoloba Grammar School, P.M.B. 58, Agodi Post Office. Ibadan, Oyo State | Telephone: 0700-5262-942 Email: [email protected] |
| JAMB Zonal Office, Borno | Mr Sunday Aladegbaye | No. 34, Opposite Eagle Round-About, Near Government House P. M. B 1093, Maiduguri, Borno State | Telephone: 0700-5262-963 Email:[email protected] |
| JAMB Zonal Office Cross River | Mr Oyinkansola Odhigada | 41, Okoro Agbor Street, Off Marian, Calabar, Cross River State. | Telephone: 0700-5262-277 Email:[email protected] |
| JAMB Zonal Office, Rivers | Edward J. Mojiboye | No 10. Aba Road, Opposite Abali Park, Port Harcourt, Rivers State. | Telephone: 0700-5262-974 Email:[email protected] |
| State Office, Adamawa | Mrs Amina O Adaji | Former Ministry Of Education, Sir Kashim Ibrahim Way, Jimeta-Yola, Adamawa State. | Telephone: 0700-5262-232 Email:[email protected] |
| JAMB State Office, Ondo | Mr Benjamin Bamisaye | Quarters 92, Alagbaka Estate Near C.B.N. Office, Ibb Avenue Akure, Ondo State. | Telephone: 0700-5262-663 Email: [email protected] |
| JAMB National Headquarters, Kwara | Mrs Ramat T. Shittu | JAMB National Headquarters Annex Office Oyun Area II, Orin, Ilorin, Kwara State. | Telephone: 0700-5262-592 Email: [email protected] |
| JAMB Zonal Office, Benue | Mr Mohammed Shehu Sule | Abu King Shuluwa Road, Makurdi Benue State. | Telephone: 0700-5262-236 Email: [email protected] |
| JAMB Zonal Office, Sokoto | Mr. Mansur Abubakar Gidado | 3rd Floor, Block 19, Shehu kangiwa secretariat, Sokoto, Sokoto State. | Telephone: 0700-5262-765 Email :[email protected] |
| JAMB Zonal Office, Imo | Mr Mozie Cyril Emeka | Okigwe Road, Beside Court of Appeal P.M.B. 1020, Owerri, Imo State. | Telephone: 0700-5262-466 Email: [email protected] |
| JAMB State Office, Taraba | Ms Veronica Ayuba | Former Teacher’s College Quarters, Jalingo | Telephone: 0700-5262-827 Email: [email protected] |
| JAMB State Office, Yobe | Mr Mohammed Umar Mohammed | No. 15, Commissioner’s Quarters, Damaturu, Yobe State. | Telephone: 0700-5262-962 Email: [email protected] |
| JAMB State Office, Gombe | Mr Saad Abubakar | Within the Ministry of Education Headquarters, Doctor’s Flats, Buahri Housing Estate, G. R. A., P. M. B. 133, Gombe, Gombe State | Telephone: 0700-5262-462 Email: [email protected] |
| JAMB State Office, JIGAWA | Mechanics Village, Plot No 269/270, Off Bye-Pass road, Dutse, Jigawa State, | Mobile No: 08033769758Email: [email protected] | Telephone: 0700-JAMB-KAT, 0700-5262-528 Email:[email protected] |
| JAMB State Office, Katsina | Mr Bello H Aminu | Mechanics Village, Plot No 269/270, Off Bye-Pass road, Dutse, Jigawa State. | Telephone: 0700-5262-544 Email: [email protected] |
| JAMB State Office, Zamfara | Sani Dabo | No 8 Sokoto Road, Opposite Wambai House, P. M. B. 01120, Gusau Zamfara State | Telephone: 0700-5262-926 Email: [email protected] |
| JAMB State Office, Kebbi | Mr Mohammed S. Augie | No 1 Justice Usman Mohammed Road Tudun Wada, Brinin Kebbi, Kebbi State | Telephone: 0700-5262-532 Email: [email protected] |
| JAMB State Office, Kogi | Mr Abdulsalam Mohammed | GP 574, Salau Alima Housing Estate, Phase II, Lokoja Kogi State, | Telephone: 0700-5262-564 Email: [email protected] |
| JAMB Zonal Office, Nasarawa State | Dr Mamuda A. Mahmud | Former Nasarawa Newsday, Adjacent TAAL e-Library, Old Tomato Market Road, Lafia Nasarawa, Nasarawa State | Telephone: 0700-5262-952 Email: [email protected] |
| JAMB State Office, Plateau | Miss Eru Onazi | No. 56, Murtala Mohammed Way, Jos, Plateau State | Telephone: 0700-5262-752 Email: [email protected] |
| JAMB State Office, Anambra | Ms. Karen Nguhiren Gar | Amawbia Bye-Pass, Awka, Anambra State | Telephone: 0700-5262-262 Email: [email protected] |
| JAMB State Office, Ebonyi | Mrs Iheme Jema Chinedozie | No.1, Amogu Street, Near Unity square, Abakaliki, Ebonyi State | Telephone: 0700-5262-326 Email: [email protected] |
| JAMB State Office, Abia | Mr Achunine C. Adindu | Ubakala, Ubakala Junction, Port Harcourt – Enugu Express way, Umuahia, Abia State | Telephone: 0700-5262-224 Email: [email protected] |
| JAMB State Office Osun | Mr Babatunde Jacob | Government Technical College Premises, Along Iwo- Ibadan Road, Oshogbo Osun State. | Telephone: 0700-5262-678 Email: [email protected] |
| JAMB State Office, Ogun | Mr Abdulhakeem B. Balogun | Premises of Ogun State Staff Development Center, Ibrahim Babangida Boulevard, Abeokuta. Ogun State | Telephone: 0700-5262-648 Email: [email protected] |
| JAMB State Office, Ekiti | Mr Hakeem Abdulhameed | New lyin Road Beside CBN, P.M.B. 346 Ado-Ekiti, Ekiti State | Telephone: 0700-5262-354 Email: [email protected] |
| JAMB State Office, Bayelsa | Ms Anthonia Ngozi Onah | 3, Police Headquarters Road, Yenegoa, Bayelsa State. | Telephone: 0700-5262-226 Email: [email protected] |
| JAMB State Office, Delta | Mrs Linda Aja-Ajanwachukwu | Okpanam Road, By NTA Junction P. M. B. 95093, Asaba Delta State | Telephone: 0700-5262-335 Email: [email protected] |
| JAMB State Office, Akwa Ibom | Mr Joseph Oboh | Atiku Abubakar Avenue, Uyo, Akwa Ibom State | Telephone: 0700-5262-259 Email: [email protected] |
That is the complete list of JAMB offices in Nigeria, you can Contact JAMB by visiting any of these.
Below are some common questions asked by student on ‘how to complain to JAMB’ and their answers.
Frequently Asked Questions FAQ
Who can Contact JAMB COSS?
Anyone!, YES, if you read through the post meticulously, you will see where I mentioned that both student with and without JAMB registration Number Can use JAMB COSS to lay their complaints. This implies that all student whether registered or not can apply any of the means I just showed you.
How Long Does It Take to Receive response From JAMB?
There is no straight answer to this, it all depends on the nature and magnitude of the issue that is been complained of and the method you use, If you go to JAMB Office directly, you will most likely be getting an instantaneous response, but using the Central Online Support System to Contact JAMB, You could be responded to after a week or two.
What Kind of complaint can be sent through JAMB COSS?
All types of complaint can be sent, from wrong date of birth to JAMB regularization issues, to JAMB Matriculation list, JAMB change of course / institution, problem accessing your JAMB Caps, wrong email e.t.c
What is JAMB Customer Care Line To Contact JAMB?
To contact JAMB via phone number, CALL; +2348166335513, +2348123658955
What Is JAMB Official Email Address
Each JAMB Zonal offices have a unique email address peculiar to it, they are in they are in this form, state@jamb.gov.ng
So, we have that for delta state JAMB Zonal office to be; delta@jamb.gov.ng e.t.c
How do I send an Email to JAMB?
The best way to send an email to the Joint Admission and matriculation Board (JAMB) is by using JAMB Central Online support System (COSS), for which I have explained the procedures to follow here.
JAMB Whatsapp Number
JAMB do not have an official whatsapp number with which students can contact them, If you have an issue to relay to JAMB, you can do so either by visiting the offices listed here, Via JAMB COSS (also explained here) or via her official mail.
In Conclusion
You can contact JAMB via Central Online Support System (COSS) @http://jamb.gov.ng/support.aspx or by visiting any of JAMB’s offices located in your state.
This will be all for now, If I missed your question from the frequently asked questions list above, ensure to notify me using the comment box below.
Ensure to share with friends on Facebook, Whatsapp, or any other social media network you can connect them with…
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SEE JAMB ACCREDITED CBT REGISTRATION CENTERS IN ALL STATES... 1. Abia State 2. Adamawa State 3. Akwa Ibom State 4. Anambra State 5. Bauchi State 6. Bayelsa State 7. Benue State 8. Borno State 9. Cross River State 10. Delta State 11. Ebonyi State 12. Edo State 13. Ekiti State 14. Enugu State 15. FCT Abuja 16. Gombe State 17. Imo State 18. Jigawa State 19. Kaduna State 20. Kanu State 21. Katsina State 22. Kebbi State 23. Kogi State 24. Kwara State 25. Lagos State 26. Nasarawa State 27. Niger State 28. Ogun State 29. Ondo State 30. Osun State 31. Oyo State 32. Plateau State 33. Rivers State 34. Sokoto State 35. Taraba State 36. Yobe State 37. Zamfara State
I sent my NIN to 55019 and i haven’t my jamb profile for a long period of time please what should i do
You should try requesting at night, probably then you would have better luck
NIN sent with mobile number 08053111742 for some days now but yet to receive jamb profile code
I have contacted jamb through the jamb support site I’ve gotten my ticket id… told them the problem I have and they replied with.. ” Received and Escalated ”
What should I do next?
Please I didn’t get a mail with my ticket Id, what should I do?
Check your text messaging app, your ticket ID was sent as SMS to the phone number you entered.
Gotten through to jamb support told them my problem and they replied with..” Received and Escalated “.. what should I do next
You will have to give some time for your issue to be adequately addressed.
Okay but like how many days will that take
I wish to inform the management of jamb that candidates for batch 2 on the second day of the exam at Michael and Cecilia college of education agbarha delta could not access the English compression passage as the entire passage couldn’t be found in the system. Upon this they couldn’t answer the five questions attached to this passage. We hereby appeal to jamb to please do the needful as this will adversely affect the candidates affected.
Thanks bro,i appreciate.i was able to check my complaint status.
Glad I could help👍
I wish to inform jamb that lots of students in Delsu Abraka that just finished this Jupeb programme were not able to get the direct entry form we will be grateful if you look into our plight and not allow us waste a year of our lives at home
Good day Esther, What exactly was the reason you were not allowed to take the Jamb Direct Entry form?