How To Contact JAMB For Complaint: What is JAMB customer care line?, How do I send an email to JAMB UTME?, How do I contact JAMB to complain to them? JAMB offices and location in Nigeria.
Hey SAVANT! in today’s Episode of my ‘JAMB Doctor Series‘ I will take out time to guide you through the processes involved to contact JAMB, lodging your issues /errors / complaints to JAMB for quick sleek response. Cool Right?, STAY TUNED!?
For some reasons students tend to have some complications either when they first register for JAMB, writing the Exam itself or even during the admission process.
At times like this, possible ways to solve these problem becomes the search of the day, it gets difficult when you don’t know who to contact and even more difficult when you know who to contact but do not know how to contact them.
Read Also: How To Gain Admission Without Using JAMB
ARE YOU ON TELEGRAM? Subscribe To My Telegram Channel For Frequent Updates & Guide by clicking the "SUBSCRIBE NOW" button below.
How To Contact JAMB?
There are not so many ways to do this, and of course some are faster while with some you may never get response, but I will try highlighting the most common and effective, read through diligently for details…
Below are ways you can use To contact JAMB for complaint:
- Through JAMB Online Support System
- Going To JAMB Office Closest To You to Render your complaint
Contact JAMB Through Online Support System (COSS)
As part of the initiative of the Joint Admission and Matriculation Board (JAMB) to provide help to student, they came up with an integrated system where student can lay their complaints and make inquiries.
Read Also: How Schools Conduct Post UTME For admission
They called this system the Central Online support System (COSS), with this system you can easily lodge your complaints to JAMB and wait for response. There are two categories for complaining.
- For Student who enrolled for JAMB and have their Jamb Registration Number
- Those who wants to make inquiry for someone (Parents or Guardian)
Irrespective of the category you fall under, the procedure is almost the same, just a slight difference, I will guide you for both categories.
How do I send an Email to JAMB Via COSS
To be able to send an email to JAMB, it must be by accessing JAMB central Online support system, you must have access to the internet, if you do, follow the steps below for guide.
Estimated time 5 minutes
-
Open Chrome Or Other Suitable Browser On your Phone
Using your mobile phone, locate your chrome web browser or other Suitable browsers like Firefox, Internet explorer and open it
-
Visit JAMB Support Page @jamb.gov.ng/support
On this page, you will see two buttons, One colored green (Create support Ticket) and another button to access Existing ticket. Since this is your first complaint, hit the “Create support Ticket“
-
click “YES” If you have JAMB Registration Number or “NO” if you Don’t
Upon clicking on the create support ticket button, you will be asked “if you are a candidate with a JAMB registration number. Please click yes, else click no‘. Select appropriately the right option.
-
Fill The Form Appropriately and Click The “Send” Button
After selecting the right Option (YES or NO) you will be taken to a form page, where you will be asked to enter your JAMB registration number (This option is only for student who clicked yes in the previous page), Nature of Complaint (Admission, CAPS, Change of Institution or course, NIN e.t.c), Subject and message.
You are also given an opportunity to add a document (this document be a screenshot of the problem you encountered).
-
Click the SEND button
After successfully filling the fields with the correct information, hit the send button to relay your complaint to JAMB.
-
Note The Ticket ID Sent To You Through SMS or Email
After clicking on send, you will be sent a Ticket ID, it is with this Ticket ID you can track the progress of the complaint you filed.
And that is it, Easy Peasy right? You will receive a mail from JAMB when your ticket is responded to via mail.
Make sure the email address you fill is correct, else you will not be able to receive a response through mail.
You can also check if your complaints has been responded to via this link >> https://support.jamb.gov.ng/candidate-support/my-tickets
Detailed enough right?
How To Know If Your Ticket Has Been Responded to by JAMB
- First, Visit JAMB Ticket Checker Page @https://support.jamb.gov.ng/candidate-support/my-tickets
- On the next page, enter your JAMB E-facility profile email (this must be the Email you filled in, when you first Contact JAMB) and your ticket ID (this was sent to the phone number you filled when filing your complaint).
- Next, Click on the SUBMIT button.
- You will be taken to your Ticket Status page where you can see if your Mail have been responded to or not, if not check back later.
Read Also: Universities That Accept Low JAMB Score (120, 130, 140, 150, 160, 170 & 180)
Contact JAMB By Visiting the Zonal Office Directly
Another way of contacting JAMB for complaints or any other issue is by going directly to JAMB office, this is quite stressful and time consuming unlike using the JAMB Central Online support System.
JAMB offices are present in every state, To make it easy for you in navigating your way through JAMB Offices in Nigeria, I have compiled a list containing all JAMB Offices in Nigeria, Email address and their Locations, below is the list…
⚠️ If you are viewing this table ? with your mobile phone, do well to activate desktop mode on your browser to be able to view this table properly!
JAMB Office Location in Nigeria
| OFFICE NAME | CORDINATOR/ ZONAL DIRECTOR | ADDRESS | CONTACT DETAILS |
|---|---|---|---|
| JAMB National Headquaters, Bwari, Abuja | P.M.B. 189, Garki, Abuja, Nigeria | Telephones: +2348166335513 +2348123658955 Email: [email protected] Website: www.jamb.gov.ng | |
| JAMB National Headquarters Annex Office | Mr. Biliaminu Shitu | 11 Ojora Road, Ikoyi, Lagos,P.M.B. 12748, Lagos. | Telephone: 0700-5262-954 Email: [email protected] |
| JAMB National Headquarters Kaduna | Dr Halilu B. Mohammed | Annex Office 79, Tafawa Balewa Way,P.M.B. 2200, Kaduna. | Telephone: 0700-5262-953 Email: [email protected] |
| JAMB Zonal Office, Edo | Mrs Modupe Ayoson | Plot 21B, Ikpokpan Road, G.R.A, P.M.B. 1169, Benin City, Edo State. | Telephone: 0700-5262-336 Email: [email protected] |
| JAMB Zonal Office, Bauchi | Mr Danladi Mohammed | Off Ahmodu Bello Way, Opposite State Treasury Bauchi. | Telephone:0700-5262-924 Email: [email protected] |
| JAMB Zonal Office, Kano | Usman Sabo Zage | Rumfa College, B.U.K Road, Kano, Kano State | Telephone: 0700-5262-956 Email: [email protected] |
| JAMB State Office, Niger | Mr Ibrahim Ndalima | Plot 2, (3 Arm Zone) Along Eastern Bye – Pass Maiumbi Road, P.M.B. 189 Minna Niger State | Mobile No: 0700-5262-644 Email: [email protected] |
| JAMB Zonal Office, Enugu | Raphael Oise | No. 22, Annong Street, Ogui New Layout, Off Nkpotiki Junction. Enugu, Enugu State | Telephone: 0700-5262-936 Email: [email protected] |
| JAMB Zonal Office, Oyo | Jibril Kolawale Aliyu | Quarters 845, Agodi G.R.A. Opposite Ikoloba Grammar School, P.M.B. 58, Agodi Post Office. Ibadan, Oyo State | Telephone: 0700-5262-942 Email: [email protected] |
| JAMB Zonal Office, Borno | Mr Sunday Aladegbaye | No. 34, Opposite Eagle Round-About, Near Government House P. M. B 1093, Maiduguri, Borno State | Telephone: 0700-5262-963 Email:[email protected] |
| JAMB Zonal Office Cross River | Mr Oyinkansola Odhigada | 41, Okoro Agbor Street, Off Marian, Calabar, Cross River State. | Telephone: 0700-5262-277 Email:[email protected] |
| JAMB Zonal Office, Rivers | Edward J. Mojiboye | No 10. Aba Road, Opposite Abali Park, Port Harcourt, Rivers State. | Telephone: 0700-5262-974 Email:[email protected] |
| State Office, Adamawa | Mrs Amina O Adaji | Former Ministry Of Education, Sir Kashim Ibrahim Way, Jimeta-Yola, Adamawa State. | Telephone: 0700-5262-232 Email:[email protected] |
| JAMB State Office, Ondo | Mr Benjamin Bamisaye | Quarters 92, Alagbaka Estate Near C.B.N. Office, Ibb Avenue Akure, Ondo State. | Telephone: 0700-5262-663 Email: [email protected] |
| JAMB National Headquarters, Kwara | Mrs Ramat T. Shittu | JAMB National Headquarters Annex Office Oyun Area II, Orin, Ilorin, Kwara State. | Telephone: 0700-5262-592 Email: [email protected] |
| JAMB Zonal Office, Benue | Mr Mohammed Shehu Sule | Abu King Shuluwa Road, Makurdi Benue State. | Telephone: 0700-5262-236 Email: [email protected] |
| JAMB Zonal Office, Sokoto | Mr. Mansur Abubakar Gidado | 3rd Floor, Block 19, Shehu kangiwa secretariat, Sokoto, Sokoto State. | Telephone: 0700-5262-765 Email :[email protected] |
| JAMB Zonal Office, Imo | Mr Mozie Cyril Emeka | Okigwe Road, Beside Court of Appeal P.M.B. 1020, Owerri, Imo State. | Telephone: 0700-5262-466 Email: [email protected] |
| JAMB State Office, Taraba | Ms Veronica Ayuba | Former Teacher’s College Quarters, Jalingo | Telephone: 0700-5262-827 Email: [email protected] |
| JAMB State Office, Yobe | Mr Mohammed Umar Mohammed | No. 15, Commissioner’s Quarters, Damaturu, Yobe State. | Telephone: 0700-5262-962 Email: [email protected] |
| JAMB State Office, Gombe | Mr Saad Abubakar | Within the Ministry of Education Headquarters, Doctor’s Flats, Buahri Housing Estate, G. R. A., P. M. B. 133, Gombe, Gombe State | Telephone: 0700-5262-462 Email: [email protected] |
| JAMB State Office, JIGAWA | Mechanics Village, Plot No 269/270, Off Bye-Pass road, Dutse, Jigawa State, | Mobile No: 08033769758Email: [email protected] | Telephone: 0700-JAMB-KAT, 0700-5262-528 Email:[email protected] |
| JAMB State Office, Katsina | Mr Bello H Aminu | Mechanics Village, Plot No 269/270, Off Bye-Pass road, Dutse, Jigawa State. | Telephone: 0700-5262-544 Email: [email protected] |
| JAMB State Office, Zamfara | Sani Dabo | No 8 Sokoto Road, Opposite Wambai House, P. M. B. 01120, Gusau Zamfara State | Telephone: 0700-5262-926 Email: [email protected] |
| JAMB State Office, Kebbi | Mr Mohammed S. Augie | No 1 Justice Usman Mohammed Road Tudun Wada, Brinin Kebbi, Kebbi State | Telephone: 0700-5262-532 Email: [email protected] |
| JAMB State Office, Kogi | Mr Abdulsalam Mohammed | GP 574, Salau Alima Housing Estate, Phase II, Lokoja Kogi State, | Telephone: 0700-5262-564 Email: [email protected] |
| JAMB Zonal Office, Nasarawa State | Dr Mamuda A. Mahmud | Former Nasarawa Newsday, Adjacent TAAL e-Library, Old Tomato Market Road, Lafia Nasarawa, Nasarawa State | Telephone: 0700-5262-952 Email: [email protected] |
| JAMB State Office, Plateau | Miss Eru Onazi | No. 56, Murtala Mohammed Way, Jos, Plateau State | Telephone: 0700-5262-752 Email: [email protected] |
| JAMB State Office, Anambra | Ms. Karen Nguhiren Gar | Amawbia Bye-Pass, Awka, Anambra State | Telephone: 0700-5262-262 Email: [email protected] |
| JAMB State Office, Ebonyi | Mrs Iheme Jema Chinedozie | No.1, Amogu Street, Near Unity square, Abakaliki, Ebonyi State | Telephone: 0700-5262-326 Email: [email protected] |
| JAMB State Office, Abia | Mr Achunine C. Adindu | Ubakala, Ubakala Junction, Port Harcourt – Enugu Express way, Umuahia, Abia State | Telephone: 0700-5262-224 Email: [email protected] |
| JAMB State Office Osun | Mr Babatunde Jacob | Government Technical College Premises, Along Iwo- Ibadan Road, Oshogbo Osun State. | Telephone: 0700-5262-678 Email: [email protected] |
| JAMB State Office, Ogun | Mr Abdulhakeem B. Balogun | Premises of Ogun State Staff Development Center, Ibrahim Babangida Boulevard, Abeokuta. Ogun State | Telephone: 0700-5262-648 Email: [email protected] |
| JAMB State Office, Ekiti | Mr Hakeem Abdulhameed | New lyin Road Beside CBN, P.M.B. 346 Ado-Ekiti, Ekiti State | Telephone: 0700-5262-354 Email: [email protected] |
| JAMB State Office, Bayelsa | Ms Anthonia Ngozi Onah | 3, Police Headquarters Road, Yenegoa, Bayelsa State. | Telephone: 0700-5262-226 Email: [email protected] |
| JAMB State Office, Delta | Mrs Linda Aja-Ajanwachukwu | Okpanam Road, By NTA Junction P. M. B. 95093, Asaba Delta State | Telephone: 0700-5262-335 Email: [email protected] |
| JAMB State Office, Akwa Ibom | Mr Joseph Oboh | Atiku Abubakar Avenue, Uyo, Akwa Ibom State | Telephone: 0700-5262-259 Email: [email protected] |
That is the complete list of JAMB offices in Nigeria, you can Contact JAMB by visiting any of these.
Below are some common questions asked by student on ‘how to complain to JAMB’ and their answers.
FAQ
Who can Contact JAMB COSS?
Anyone can. If you read through the post meticulously, you will see where I mentioned that both student with and without JAMB registration Number Can use JAMB COSS to lay their complaints.
This implies that all student whether registered or not can apply any of the means I just showed you.
How Long Does It Take to Receive response From JAMB?
It depends on the nature and magnitude of the issue that is been complained of and the method you use, If you go to JAMB Office directly, you will most likely be getting an instantaneous response, but using the Central Online Support System to Contact JAMB can take a few days
What Kind of complaint can be sent through JAMB COSS?
All types of complaint can be sent, from wrong date of birth to JAMB regularization issues, to JAMB Matriculation list, JAMB change of course / institution, problem accessing your JAMB CAPS, wrong email etc
What is JAMB Customer Care Line To Contact JAMB?
To contact JAMB via phone number, CALL; +2348166335513, +2348123658955
What Is JAMB Official Email Address
Each JAMB Zonal offices have a unique email address peculiar to it, they are in they are in this form, state@jamb.gov.ng
So, we have that for delta state JAMB Zonal office to be; delta@jamb.gov.ng etc.
JAMB Whatsapp Number
JAMB do not have an official whatsApp number with which students can contact them.
In Conclusion
You can contact JAMB via Central Online Support System (COSS) @http://jamb.gov.ng/support.aspx or by visiting any of JAMB’s offices located in your state.
This will be all for now, If I missed your question from the frequently asked questions list above, ensure to notify me using the comment box below.
Related Searches: a. NIMC JAMB 2021 NIMC gov ng b. Support JAMB gov ng c. candidate support my tickets d. JAMB problem e. Contact JAMB registration 2024/2025 f. JAMB FAQ Create support ticket g. JAMB portal 2024 h. How To Contact Jamb
I had already registerd for JAMB 2024, so the name on it doesn’t tally with the one my WAEC I wrote 2020 back then. So I went on to do my affivadit, and correction of name on my NIN to tally with the names om WAEC result. Then I went to do the name correction in the centre. They said correction of data is closed. Pls what can I do sir. The issue with my name is name arrangemet on my Surname and other names
JAMB do not allow correction of name after registration, hence the reason it is advised you reconcile all your information before proceeding with registration, but to stand any chance at resolving this, you can file your complaint to JAMB COSS for help, following the steps highlighted here.
Good evening. Hope your day went well. Please I need help, so the thing is my brother took the last jamb and when the result was released we found out that the name on his NIN didn’t correspond ( just the middle name) with the name on his other credentials ( Like SSCE result and birth certificate). As a result he couldn’t make use of last year result to process his admission. Now he has corrected the name to the original names on other credentials, and the new name has reflected on the nin portal, the issue now is he tried generating a profile code yesterday, but the code that was sent to him still shows the old name on his NIN, rather than the new name of the NIN. The only difference between the old name and the new name is the ” MIDDLE NAME”. Please how can he link the new name on his NIN to jamb or what can he do to avoid the mistake he made last year. I await your responses. Thank You.
Now that you have made those corrections on NIN, your best bet would be to locate JAMB office closest to you.
But it is important you know the board do not allow for outright change in name
When I checked if my complaint has been responded to on jamb support ticket it says CLOSED does that mean it has be responded to
Yes Bowofoluwa, your ticket will be marked closed once responded to, you can check the response using the method shown here.
I uploaded my waec results on my jamb portal.when I checked it’s 12.4 good art subjects plus am not an art student, please ???? wat can I do because I have try reuploading it and it’s the same thing
Sorry Mercy, but your question is not clear.
Do you mean on your JAMB CAPS you currently have 12 subjects uploaded and out of those 12 subjects, 4 are Arts?