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How To Contact JAMB 2023 For Complaints & Inquiries

If you contact JAMB via the Central Online Support System, you can check if your complaints has been responded to with this link >> https://support.jamb.gov.ng/candidate-support/my-tickets

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How To Contact JAMB For Complaint: What is JAMB customer care line?, How do I send an email to JAMB UTME?, How do I contact JAMB to complain to them? JAMB offices and location in Nigeria.

Hey SAVANT! in today’s Episode of my ‘JAMB Doctor Series‘ I will take out time to guide you through the processes involved to contact JAMB, lodging your issues /errors / complaints to JAMB for quick sleek response. Cool Right?, STAY TUNED!?

How To Contact Jamb For complaint
JAMB Central online support system for Complaints

For some reasons students tend to have some complications either when they first register for JAMB, writing the Exam itself or even during the admission process.

At times like this, possible ways to solve these problem becomes the search of the day, it gets difficult when you don’t know who to contact and even more difficult when you know who to contact but do not know how to contact them.

Read Also: How To Gain Admission Without Using JAMB In 2023/2024

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How To Contact JAMB?

Question
Image Source: Vecteezy

There are not so many ways to do this, and of course some are faster while with some you may never get response, but I will try highlighting the most common and effective, read through diligently for details…

Below are ways you can use To contact JAMB for complaint:

  1. Through JAMB Online Support System
  2. Going To JAMB Office Closest To You to Render your complaint

Contact JAMB Through Online Support System (COSS)

As part of the initiative of the Joint Admission and Matriculation Board (JAMB) to provide help to student, they came up with an integrated system where student can lay their complaints and make inquiries.

Read also: How Schools Conduct Post UTME For admission

They called this system the Central Online support System (COSS), with this system you can easily lodge your complaints to JAMB and wait for response. There are two categories for complaining.

  1. For Student who enrolled for JAMB and have their Jamb Registration Number
  2. Those who wants to make inquiry for someone (Parents or Guardian)

Irrespective of the category you fall under, the procedure is almost the same, just a slight difference, I will guide you for both categories.

How do I send an Email to JAMB Via COSS

Contacting Jamb though COSS

To be able to send an email to JAMB, it must be by accessing JAMB central Online support system, you must have access to the internet, if you do, follow the steps below for guide.

Estimated time 5 minutes

  1. Open Chrome Or Other Suitable Browser On your Phone

    Open chrome browser

    Using your mobile phone, locate your chrome web browser or other Suitable browsers like Firefox, Internet explorer and open it

  2. Visit JAMB Support Page @jamb.gov.ng/support

    Create Support ticket on Jamb support

    On this page, you will see two buttons, One colored green (Create support Ticket) and another button to access Existing ticket. Since this is your first complaint, hit the “Create support Ticket

  3. click “YES” If you have JAMB Registration Number or “NO” if you Don’t

    Jamb registration number confirmatory page to Contact Jamb Support

    Upon clicking on the create support ticket button, you will be asked “if you are a candidate with a JAMB registration number. Please click yes, else click no‘. Select appropriately the right option.

  4. Fill The Form Appropriately and Click The “Send” Button

    Creating support Ticket page

    After selecting the right Option (YES or NO) you will be taken to a form page, where you will be asked to enter your JAMB registration number (This option is only for student who clicked yes in the previous page), Nature of Complaint (Admission, CAPS, Change of Institution or course, NIN e.t.c), Subject and message.

    You are also given an opportunity to add a document (this document be a screenshot of the problem you encountered).

  5. Click the SEND button

    SEND compliant to Jamb

    After successfully filling the fields with the correct information, hit the send button to relay your complaint to JAMB.

  6. Note The Ticket ID Sent To You Through SMS or Email

    JAMB TICKET ID

    After clicking on send, you will be sent a Ticket ID, it is with this Ticket ID you can track the progress of the complaint you filed.


And that is it, Easy Peasy right? You will receive a mail from JAMB when your ticket is responded to via mail.

Make sure the email address you fill is correct, else you will not be able to receive a response through mail

NOTE ALSO:

You can also check if your complaints has been responded to via this link >> https://support.jamb.gov.ng/candidate-support/my-tickets

Detailed enough right?

How To Know If Your Ticket Has Been Responded to by JAMB

Confirm Jamb Response and Contact Jamb
Confirm JAMB Response and Contact JAMB
  • First, Visit JAMB Ticket Checker Page @https://support.jamb.gov.ng/candidate-support/my-tickets
  • On the next page, enter your JAMB E-facility profile email (this must be the Email you filled in, when you first Contact JAMB) and your ticket ID (this was sent to the phone number you filled when filing your complaint).
  • Next, Click on the SUBMIT button.
  • You will be taken to your Ticket Status page where you can see if your Mail have been responded to or not, if not check back later.

Read Also: Universities That Accept Low JAMB Score (120, 130, 140, 150, 160, 170 & 180)

Contact JAMB By Visiting the Zonal Office Directly

Another way of contacting JAMB for complaints or any other issue is by going directly to JAMB office, this is quite stressful and time consuming unlike using the JAMB Central Online support System.

JAMB offices are present in every state, To make it easy for you in navigating your way through JAMB Offices in Nigeria, I have compiled a list containing all JAMB Offices in Nigeria, Email address and their Locations, below is the list… 

⚠️ If you are viewing this table ? with your mobile phone, do well to activate desktop mode on your browser to be able to view this table properly!

JAMB Office Location in Nigeria

OFFICE NAMECORDINATOR/ ZONAL DIRECTORADDRESSCONTACT DETAILS
JAMB National Headquaters, Bwari, AbujaP.M.B. 189, Garki, Abuja, NigeriaTelephones:
+2348166335513
+2348123658955

Email: [email protected]

Website: www.jamb.gov.ng
JAMB National Headquarters Annex OfficeMr. Biliaminu Shitu11 Ojora Road, Ikoyi, Lagos,P.M.B. 12748, Lagos.Telephone: 0700-5262-954 

Email: [email protected]
JAMB National Headquarters KadunaDr Halilu B. MohammedAnnex Office 79, Tafawa Balewa Way,P.M.B. 2200, Kaduna.Telephone: 0700-5262-953 

Email: [email protected]
JAMB Zonal Office, EdoMrs Modupe AyosonPlot 21B, Ikpokpan Road, G.R.A, P.M.B. 1169, Benin City, Edo State.Telephone: 0700-5262-336 

Email: [email protected]
JAMB Zonal Office, BauchiMr Danladi MohammedOff Ahmodu Bello Way, Opposite State Treasury Bauchi.Telephone:0700-5262-924 

Email: [email protected]
JAMB Zonal Office, KanoUsman Sabo ZageRumfa College, B.U.K Road, Kano, Kano StateTelephone: 0700-5262-956

Email: [email protected]
JAMB State Office, NigerMr Ibrahim NdalimaPlot 2, (3 Arm Zone) Along Eastern Bye – Pass Maiumbi Road, P.M.B. 189 Minna Niger StateMobile No: 0700-5262-644 

Email: [email protected]
JAMB Zonal Office, EnuguRaphael OiseNo. 22, Annong Street, Ogui New Layout, Off Nkpotiki Junction. Enugu, Enugu StateTelephone: 0700-5262-936 

Email: [email protected]
JAMB Zonal Office, OyoJibril Kolawale AliyuQuarters 845, Agodi G.R.A. Opposite Ikoloba Grammar School, P.M.B. 58, Agodi Post Office. Ibadan, Oyo StateTelephone: 0700-5262-942 

Email: [email protected]
JAMB Zonal Office, BornoMr Sunday AladegbayeNo. 34, Opposite Eagle Round-About, Near Government House P. M. B 1093, Maiduguri, Borno StateTelephone: 0700-5262-963 

Email:[email protected]
JAMB Zonal Office Cross RiverMr Oyinkansola Odhigada41, Okoro Agbor Street, Off Marian, Calabar, Cross River State.Telephone: 0700-5262-277 

Email:[email protected]
JAMB Zonal Office, RiversEdward J. MojiboyeNo 10. Aba Road, Opposite Abali Park, Port Harcourt, Rivers State.Telephone: 0700-5262-974 

Email:[email protected]
State Office, AdamawaMrs Amina O AdajiFormer Ministry Of Education, Sir Kashim Ibrahim Way, Jimeta-Yola, Adamawa State.Telephone: 0700-5262-232 

Email:[email protected]
JAMB State Office, OndoMr Benjamin BamisayeQuarters 92, Alagbaka Estate Near C.B.N. Office, Ibb Avenue Akure, Ondo State.Telephone: 0700-5262-663 

Email: [email protected]
JAMB National Headquarters, KwaraMrs Ramat T. ShittuJAMB National Headquarters Annex Office Oyun Area II, Orin, Ilorin, Kwara State.Telephone: 0700-5262-592 

Email: [email protected]
JAMB Zonal Office, BenueMr Mohammed Shehu SuleAbu King Shuluwa Road, Makurdi Benue State.Telephone: 0700-5262-236 

Email: [email protected]
JAMB Zonal Office, SokotoMr. Mansur Abubakar Gidado3rd Floor, Block 19, Shehu kangiwa secretariat, Sokoto, Sokoto State.Telephone: 0700-5262-765 

Email :[email protected]
JAMB Zonal Office, ImoMr Mozie Cyril EmekaOkigwe Road, Beside Court of Appeal P.M.B. 1020, Owerri, Imo State.Telephone: 0700-5262-466 

Email: [email protected]
JAMB State Office, TarabaMs Veronica AyubaFormer Teacher’s College Quarters, JalingoTelephone: 0700-5262-827 

Email: [email protected]
JAMB State Office, YobeMr Mohammed Umar MohammedNo. 15, Commissioner’s Quarters, Damaturu, Yobe State.Telephone: 0700-5262-962 

Email: [email protected]
JAMB State Office, GombeMr Saad AbubakarWithin the Ministry of Education Headquarters, Doctor’s Flats, Buahri Housing Estate, G. R. A., P. M. B. 133, Gombe, Gombe StateTelephone: 0700-5262-462

Email: [email protected]
JAMB State Office, JIGAWAMechanics Village, Plot No 269/270, Off Bye-Pass road, Dutse, Jigawa State,Mobile No: 08033769758Email: [email protected]Telephone: 0700-JAMB-KAT, 0700-5262-528

Email:[email protected]
JAMB State Office, KatsinaMr Bello H AminuMechanics Village, Plot No 269/270, Off Bye-Pass road, Dutse, Jigawa State.Telephone: 0700-5262-544 

Email: [email protected]
JAMB State Office, ZamfaraSani DaboNo 8 Sokoto Road, Opposite Wambai House, P. M. B. 01120, Gusau Zamfara StateTelephone: 0700-5262-926 

Email: [email protected]
JAMB State Office, KebbiMr Mohammed S. AugieNo 1 Justice Usman Mohammed Road Tudun Wada, Brinin Kebbi, Kebbi StateTelephone: 0700-5262-532 
Email: [email protected]
JAMB State Office, KogiMr Abdulsalam MohammedGP 574, Salau Alima Housing Estate, Phase II, Lokoja Kogi State,Telephone: 0700-5262-564 

Email: [email protected]
JAMB Zonal Office, Nasarawa StateDr Mamuda A. MahmudFormer Nasarawa Newsday, Adjacent TAAL e-Library, Old Tomato Market Road, Lafia Nasarawa, Nasarawa StateTelephone: 0700-5262-952 

Email: [email protected]
JAMB State Office, PlateauMiss Eru OnaziNo. 56, Murtala Mohammed Way, Jos, Plateau StateTelephone: 0700-5262-752 

Email: [email protected]
JAMB State Office, AnambraMs. Karen Nguhiren GarAmawbia Bye-Pass, Awka, Anambra StateTelephone: 0700-5262-262 

Email: [email protected]
JAMB State Office, EbonyiMrs Iheme Jema ChinedozieNo.1, Amogu Street, Near Unity square, Abakaliki, Ebonyi StateTelephone: 0700-5262-326 

Email: [email protected]
JAMB State Office, AbiaMr Achunine C. AdinduUbakala, Ubakala Junction, Port Harcourt – Enugu Express way, Umuahia, Abia StateTelephone: 0700-5262-224 

Email: [email protected]
JAMB State Office OsunMr Babatunde JacobGovernment Technical College Premises, Along Iwo- Ibadan Road, Oshogbo Osun State.Telephone: 0700-5262-678 

Email: [email protected]
JAMB State Office, OgunMr Abdulhakeem B. BalogunPremises of Ogun State Staff Development Center, Ibrahim Babangida Boulevard, Abeokuta. Ogun StateTelephone: 0700-5262-648 

Email: [email protected]
JAMB State Office, EkitiMr Hakeem AbdulhameedNew lyin Road Beside CBN, P.M.B. 346 Ado-Ekiti, Ekiti StateTelephone: 0700-5262-354 

Email: [email protected]
JAMB State Office, BayelsaMs Anthonia Ngozi Onah3, Police Headquarters Road, Yenegoa, Bayelsa State.Telephone: 0700-5262-226 

Email: [email protected]
JAMB State Office, DeltaMrs Linda Aja-AjanwachukwuOkpanam Road, By NTA Junction P. M. B. 95093, Asaba Delta StateTelephone: 0700-5262-335 

Email: [email protected]
JAMB State Office, Akwa IbomMr Joseph ObohAtiku Abubakar Avenue, Uyo, Akwa Ibom StateTelephone: 0700-5262-259 

Email: [email protected]
This table shows list of JAMB office in Nigeria, Location and support email address

That is the complete list of JAMB offices in Nigeria, you can Contact JAMB by visiting any of these.

Below are some common questions asked by student on ‘how to complain to JAMB’ and their answers.

FAQ

Who can Contact JAMB COSS?

Anyone can. If you read through the post meticulously, you will see where I mentioned that both student with and without JAMB registration Number Can use JAMB COSS to lay their complaints.

This implies that all student whether registered or not can apply any of the means I just showed you.

How Long Does It Take to Receive response From JAMB?

It depends on the nature and magnitude of the issue that is been complained of and the method you use, If you go to JAMB Office directly, you will most likely be getting an instantaneous response, but using the Central Online Support System to Contact JAMB can take a few days

What Kind of complaint can be sent through JAMB COSS?

All types of complaint can be sent, from wrong date of birth to JAMB regularization issues, to JAMB Matriculation list, JAMB change of course / institution, problem accessing your JAMB CAPS, wrong email etc

What is JAMB Customer Care Line To Contact JAMB?

To contact JAMB via phone number, CALL; +2348166335513, +2348123658955

What Is JAMB Official Email Address

Each JAMB Zonal offices have a unique email address peculiar to it, they are in they are in this form, state@jamb.gov.ng

So, we have that for delta state JAMB Zonal office to be; delta@jamb.gov.ng etc.

JAMB Whatsapp Number

JAMB do not have an official whatsApp number with which students can contact them.

In Conclusion

You can contact JAMB via Central Online Support System (COSS) @http://jamb.gov.ng/support.aspx or by visiting any of JAMB’s offices located in your state.

This will be all for now, If I missed your question from the frequently asked questions list above, ensure to notify me using the comment box below.

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Editorial Team

Editorial Staff at DrugSavant is a team of seasoned experts with a decade of experience in educational niche led by Gabriel Elenbalulu, providing updates on School news, Scholarships, Student's guide, tutorials, educational materials and lots more.

59 Comments

  1. When I checked if my complaint has been responded to on jamb support ticket it says CLOSED does that mean it has be responded to

  2. I uploaded my waec results on my jamb portal.when I checked it’s 12.4 good art subjects plus am not an art student, please ???? wat can I do because I have try reuploading it and it’s the same thing

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