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How To Contact Jamb For Complaint: What is Jamb customer care line?, How do I send an email to Jamb?, How do I contact Jamb to complain to them?. Do you for any reason find yourself asking these questions or probably know someone who is?, then today is your lucky day.

Hello SAVANT!, Welcome to today’s Episode of my ‘Jamb Doctor Series‘, In Today’s episode, I will take out time to guide you through the processes involved to contact Jamb, lodging your issues /errors / complaints to Jamb for quick sleek response. Cool Right?, STAY TUNED!😎

How To Contact Jamb For complaint
Jamb Central online support system for Complaints

For some reasons students tend to have some complications either when they first register for Jamb, writing the Exam itself or even during the admission process.

At times like this, possible ways to solve these problem becomes the search of the day, it gets difficult when you don’t know who to contact and even more difficult when you know who to contact but do not know how to contact them.

Read Also: How To Gain Admission Without Using Jamb In 2022/2023

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How To Contact Jamb For Complaint

Question
Image Source: Vecteezy

There are not so many ways to do this, and of course some are faster while with some you may never get response, but I will try highlighting the most common and effective, read through diligently for details…

Below are ways you can use To contact Jamb for complaint…

  1. Through Jamb Online Support System
  2. Going To Jamb Office Closest To You to Render your complaint

1. How To Contact Jamb Through Jamb Online Support System

As part of the initiative of the Joint Admission and Matriculation Board (JAMB) to provide help to student, they came up with an integrated system where student can lay their complaints and make inquiries.

SEE ALSO:  How To Correct Mistake Made In Jamb Profile (Name, Age, Gender)

Read also: How Schools Conduct Post UTME For admission

They called this system the Central Online support System (COSS), with this system you can easily lodge your complaints to Jamb and wait for response. There are two categories for complaining.

  1. For Student who enrolled for Jamb and have their Jamb Registration Number
  2. Those who wants to make inquiry for someone (Parents or Guardian)

Irrespective of the category you fall under, the procedure is almost the same, just a slight difference, I will guide you for both categories.

How do I send an Email to JAMB?

To be able to send an email to Jamb, it must be by accessing Jamb central Online support system, you must have access to the internet, if you do, follow the steps below for guide…

  • Visit JAMB COSS website @ http://jamb.gov.ng/support.aspx
  • Select the “Create support Ticket” button
  • Then select appropriately if you are a student with “Jamb Registration Number” or NOT
  • Fill the form with your correct information and type your complaint on the message Box

Tada!!! the rest is history.

Step by Step Guide on How To Contact Jamb via Central Online Support System

Contacting Jamb though COSS

If you have your mobile phone and data, you can follow the guide below to send a complain to Jamb, you will get a response through Email.

Estimated time 5 minutes

Step 1: Open Chrome Or Other Suitable Browser On your Phone
Open chrome browser

Using your mobile phone, locate your chrome web browser or other Suitable browsers like Firefox, Internet explorer and open it

Step 2: Visit Jamb Support Page @jamb.gov.ng/support
Create Support ticket on Jamb support

On this page, you will see two buttons, One colored green (Create support Ticket) and another button to access Existing ticket. Since this is your first complaint, hit the “Create support Ticket

Step 3: click “YES” If you have Jamb Registration Number or “NO” if you Don’t
Jamb registration number confirmatory page to Contact Jamb Support

Upon clicking on the create support ticket button, you will be asked “if you are a candidate with a Jamb registration number. Please click yes, else click no‘. Select appropriately the right option.

Step 4: Fill The Form Appropriately and Click The “Send” Button
Creating support Ticket page

After selecting the right Option (YES or NO) you will be taken to a form page, where you will be asked to enter your Jamb registration number (This option is only for student who clicked yes in the previous page), Nature of Complaint (Admission, CAPS, Change of Institution or course, NIN e.t.c), Subject and message.

You are also given an opportunity to add a document (this document be a screenshot of the problem you encountered).

Step 5: Click the SEND button
SEND compliant to Jamb

After successfully filling the fields with the correct information, hit the send button to relay your complaint to Jamb.

Step 6: Note The Ticket ID Sent To You Through SMS or Email
JAMB TICKET ID

After clicking on send, you will be sent a Ticket ID, it is with this Ticket ID you can track the progress of the complaint you filed.

SEE ALSO:  Waec & Jamb Subject Combination For Medicine And Surgery 2022/2023


And that is it, Easy Peasy right?. You will receive a mail from Jamb when your ticket is responded to via mail.

Make sure the email address you fill is correct, else you will not be able to receive a response through mail

NOTE ALSO:

You can also check if your complaints has been responded to via this link >> https://support.jamb.gov.ng/candidate-support/my-tickets

Detailed enough right?

How To Know If Your Ticket Has Been Responded to by Jamb

Confirm Jamb Response and Contact Jamb
Confirm Jamb Response and Contact Jamb
  • First, Visit Jamb Ticket Checker Page @https://support.jamb.gov.ng/candidate-support/my-tickets
  • On the next page, enter your Jamb E-facility profile email (this must be the Email you filled in, when you first Contact Jamb) and your ticket ID (this was sent to the phone number you filled when filing your complaint).
  • Next, Click on the SUBMIT button.
  • You will be taken to your Ticket Status page where you can see if your Mail have been responded to or not, if not check back later.

Read Also: Universities That Accept Low Jamb Score (120, 130, 140, 150, 160, 170 & 180)

2. Contact Jamb By Visiting Jamb Office Directly

Another way of contacting jamb for complaints or any other issue is by going directly to Jamb office, this is quite stressful and time consuming unlike using the Jamb Central Online support System.

Jamb offices are present in every state, To make it easy for you in navigating your way through Jamb Offices in Nigeria, I have compiled a list containing all Jamb Offices in Nigeria, Email address and their Locations, below is the list… 

⚠️ If you are viewing this table 👇 with your mobile phone, do well to activate desktop mode on your browser to be able to view this table properly!

Jamb Office Location in Nigeria

OFFICE NAMECORDINATOR/ ZONAL DIRECTORADDRESSCONTACT DETAILS
Jamb National Headquaters, Bwari, AbujaP.M.B. 189, Garki, Abuja, NigeriaTelephones:
+2348166335513
+2348123658955

Email: [email protected]

Website: www.jamb.gov.ng
JAMB National Headquarters Annex OfficeMr. Biliaminu Shitu11 Ojora Road, Ikoyi, Lagos,P.M.B. 12748, Lagos.Telephone: 0700-5262-954 

Email: [email protected]
JAMB National Headquarters KadunaDr Halilu B. MohammedAnnex Office 79, Tafawa Balewa Way,P.M.B. 2200, Kaduna.Telephone: 0700-5262-953 

Email: [email protected]
JAMB Zonal Office, EdoMrs Modupe AyosonPlot 21B, Ikpokpan Road, G.R.A, P.M.B. 1169, Benin City, Edo State.Telephone: 0700-5262-336 

Email: [email protected]
JAMB Zonal Office, BauchiMr Danladi MohammedOff Ahmodu Bello Way, Opposite State Treasury Bauchi.Telephone:0700-5262-924 

Email: [email protected]
JAMB Zonal Office, KanoUsman Sabo ZageRumfa College, B.U.K Road, Kano, Kano StateTelephone: 0700-5262-956

Email: [email protected]
JAMB State Office, NigerMr Ibrahim NdalimaPlot 2, (3 Arm Zone) Along Eastern Bye – Pass Maiumbi Road, P.M.B. 189 Minna Niger StateMobile No: 0700-5262-644 

Email: [email protected]
JAMB Zonal Office, EnuguRaphael OiseNo. 22, Annong Street, Ogui New Layout, Off Nkpotiki Junction. Enugu, Enugu StateTelephone: 0700-5262-936 

Email: [email protected]
JAMB Zonal Office, OyoJibril Kolawale AliyuQuarters 845, Agodi G.R.A. Opposite Ikoloba Grammar School, P.M.B. 58, Agodi Post Office. Ibadan, Oyo StateTelephone: 0700-5262-942 

Email: [email protected]
JAMB Zonal Office, BornoMr Sunday AladegbayeNo. 34, Opposite Eagle Round-About, Near Government House P. M. B 1093, Maiduguri, Borno StateTelephone: 0700-5262-963 

Email:[email protected]
JAMB Zonal Office Cross RiverMr Oyinkansola Odhigada41, Okoro Agbor Street, Off Marian, Calabar, Cross River State.Telephone: 0700-5262-277 

Email:[email protected]
JAMB Zonal Office, RiversEdward J. MojiboyeNo 10. Aba Road, Opposite Abali Park, Port Harcourt, Rivers State.Telephone: 0700-5262-974 

Email:[email protected]
State Office, AdamawaMrs Amina O AdajiFormer Ministry Of Education, Sir Kashim Ibrahim Way, Jimeta-Yola, Adamawa State.Telephone: 0700-5262-232 

Email:[email protected]
JAMB State Office, OndoMr Benjamin BamisayeQuarters 92, Alagbaka Estate Near C.B.N. Office, Ibb Avenue Akure, Ondo State.Telephone: 0700-5262-663 

Email: [email protected]
JAMB National Headquarters, KwaraMrs Ramat T. ShittuJAMB National Headquarters Annex Office Oyun Area II, Orin, Ilorin, Kwara State.Telephone: 0700-5262-592 

Email: [email protected]
JAMB Zonal Office, BenueMr Mohammed Shehu SuleAbu King Shuluwa Road, Makurdi Benue State.Telephone: 0700-5262-236 

Email: [email protected]
JAMB Zonal Office, SokotoMr. Mansur Abubakar Gidado3rd Floor, Block 19, Shehu kangiwa secretariat, Sokoto, Sokoto State.Telephone: 0700-5262-765 

Email :[email protected]
JAMB Zonal Office, ImoMr Mozie Cyril EmekaOkigwe Road, Beside Court of Appeal P.M.B. 1020, Owerri, Imo State.Telephone: 0700-5262-466 

Email: [email protected]
JAMB State Office, TarabaMs Veronica AyubaFormer Teacher’s College Quarters, JalingoTelephone: 0700-5262-827 

Email: [email protected]
JAMB State Office, YobeMr Mohammed Umar MohammedNo. 15, Commissioner’s Quarters, Damaturu, Yobe State.Telephone: 0700-5262-962 

Email: [email protected]
JAMB State Office, GombeMr Saad AbubakarWithin the Ministry of Education Headquarters, Doctor’s Flats, Buahri Housing Estate, G. R. A., P. M. B. 133, Gombe, Gombe StateTelephone: 0700-5262-462

Email: [email protected]
JAMB State Office, JIGAWAMechanics Village, Plot No 269/270, Off Bye-Pass road, Dutse, Jigawa State,Mobile No: 08033769758Email: [email protected]Telephone: 0700-JAMB-KAT, 0700-5262-528

Email:[email protected]
JAMB State Office, KatsinaMr Bello H AminuMechanics Village, Plot No 269/270, Off Bye-Pass road, Dutse, Jigawa State.Telephone: 0700-5262-544 

Email: [email protected]
JAMB State Office, ZamfaraSani DaboNo 8 Sokoto Road, Opposite Wambai House, P. M. B. 01120, Gusau Zamfara StateTelephone: 0700-5262-926 

Email: [email protected]
JAMB State Office, KebbiMr Mohammed S. AugieNo 1 Justice Usman Mohammed Road Tudun Wada, Brinin Kebbi, Kebbi StateTelephone: 0700-5262-532 
Email: [email protected]
JAMB State Office, KogiMr Abdulsalam MohammedGP 574, Salau Alima Housing Estate, Phase II, Lokoja Kogi State,Telephone: 0700-5262-564 

Email: [email protected]
JAMB Zonal Office, Nasarawa StateDr Mamuda A. MahmudFormer Nasarawa Newsday, Adjacent TAAL e-Library, Old Tomato Market Road, Lafia Nasarawa, Nasarawa StateTelephone: 0700-5262-952 

Email: [email protected]
JAMB State Office, PlateauMiss Eru OnaziNo. 56, Murtala Mohammed Way, Jos, Plateau StateTelephone: 0700-5262-752 

Email: [email protected]
JAMB State Office, AnambraMs. Karen Nguhiren GarAmawbia Bye-Pass, Awka, Anambra StateTelephone: 0700-5262-262 

Email: [email protected]
Jamb State Office, EbonyiMrs Iheme Jema ChinedozieNo.1, Amogu Street, Near Unity square, Abakaliki, Ebonyi StateTelephone: 0700-5262-326 

Email: [email protected]
Jamb State Office, AbiaMr Achunine C. AdinduUbakala, Ubakala Junction, Port Harcourt – Enugu Express way, Umuahia, Abia StateTelephone: 0700-5262-224 

Email: [email protected]
JAMB State Office OsunMr Babatunde JacobGovernment Technical College Premises, Along Iwo- Ibadan Road, Oshogbo Osun State.Telephone: 0700-5262-678 

Email: [email protected]
Jamb State Office, OgunMr Abdulhakeem B. BalogunPremises of Ogun State Staff Development Center, Ibrahim Babangida Boulevard, Abeokuta. Ogun StateTelephone: 0700-5262-648 

Email: [email protected]
Jamb State Office, EkitiMr Hakeem AbdulhameedNew lyin Road Beside CBN, P.M.B. 346 Ado-Ekiti, Ekiti StateTelephone: 0700-5262-354 

Email: [email protected]
JAMB State Office, BayelsaMs Anthonia Ngozi Onah3, Police Headquarters Road, Yenegoa, Bayelsa State.Telephone: 0700-5262-226 

Email: [email protected]
Jamb State Office, DeltaMrs Linda Aja-AjanwachukwuOkpanam Road, By NTA Junction P. M. B. 95093, Asaba Delta StateTelephone: 0700-5262-335 

Email: [email protected]
Jamb State Office, Akwa IbomMr Joseph ObohAtiku Abubakar Avenue, Uyo, Akwa Ibom StateTelephone: 0700-5262-259 

Email: [email protected]
This table shows list of Jamb office in Nigeria, Location and support email address

That is the complete list of Jamb offices in Nigeria, you can Contact Jamb by visiting any of these. Here also are some common questions asked by student on ‘how to complain to jamb’ and their answers.

SEE ALSO:  Universities That Offers Physiotherapy In Nigeria 2022/2023

Frequently Asked Questions FAQ

Who can Contact Jamb COSS?

Anyone!, YES, if you read through the post meticulously, you will see where I mentioned that both student with and without Jamb registration Number Can use Jamb COSS to lay their complaints. This implies that all student whether registered or not can apply any of the means I just showed you.

How Long Does It Take to Receive response From Jamb?

There is no straight answer to this, it all depends on the nature and magnitude of the issue that is been complained of and the method you use, If you go to Jamb Office directly, you will most likely be getting an instantaneous response, but using the Central Online Support System to Contact Jamb, You could be responded to after a week or two.

What Kind of complaint can be sent through Jamb COSS?

All types of complaint can be sent, from wrong date of birth to Jamb regularization issues, to Jamb Matriculation list, Jamb change of course / institution, problem accessing your Jamb Caps, wrong email e.t.c

What is Jamb Customer Care Line To Contact Jamb?

To contact Jamb via phone number, CALL; +2348166335513, +2348123658955

What Is Jamb Official Email Address

Each Jamb Zonal offices have a unique email address peculiar to it, they are in they are in this form, state@jamb.gov.ng

So, we have that for delta state Jamb Zonal office to be; delta@jamb.gov.ng e.t.c

How do I send an Email to JAMB?

The best way to send an email to the Joint Admission and matriculation Board (Jam)b is by Using Jamb Central Online support System (COSS), for which I have explained the procedures to follow here.

Jamb Whatsapp Number

Jamb do not have an official whatsapp number with which students can contact them, If you have an issue to relay to Jamb, you can do so either by visiting the offices listed here, Via Jamb COSS (also explained here) or via her official mail.

This will be all for now, If I missed your question from the frequently asked questions list above, ensure to notify me using the comment box below.

Ensure to share with friends on FacebookWhatsapp, or any other social media network you can connect them with…

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SEE JAMB ACCREDITED CBT REGISTRATION CENTERS IN OTHER STATES...

1. Abia State

2. Adamawa State

3. Akwa Ibom State

4. Anambra State

5. Bauchi State

6. Bayelsa State

7. Benue State

8. Borno State

9. Cross River State

10. Delta State

11. Ebonyi State

12. Edo State

13. Ekiti State

14. Enugu State

15. FCT Abuja

16. Gombe State

17. Imo State

18. Jigawa State

19. Kaduna State

20. Kanu State

21. Katsina State

22. Kebbi State

23. Kogi State

24. Kwara State

25. Lagos State

26. Nasarawa State

27. Niger State

28. Ogun State

29. Ondo State

30. Osun State

31. Oyo State

32. Plateau State

33. Rivers State

34. Sokoto State

35. Taraba State

36. Yobe State

37. Zamfara State
Author

Hey there! I'm Gabriel, a student advocate and the Brain behind this blog, (DrugSavant). Feel free to contact me using any of the Contact options HERE.

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Anonymous
Anonymous
27 days ago

Please I didn’t get a mail with my ticket Id, what should I do?

Erhuen Johnson
Erhuen Johnson
4 months ago

I wish to inform the management of jamb that candidates for batch 2 on the second day of the exam at Michael and Cecilia college of education agbarha delta could not access the English compression passage as the entire passage couldn’t be found in the system. Upon this they couldn’t answer the five questions attached to this passage. We hereby appeal to jamb to please do the needful as this will adversely affect the candidates affected.

Victor
Victor
11 months ago

Thanks bro,i appreciate.i was able to check my complaint status.

Esther
Esther
1 month ago
Reply to  DrugSavant

I wish to inform jamb that lots of students in Delsu Abraka that just finished this Jupeb programme were not able to get the direct entry form we will be grateful if you look into our plight and not allow us waste a year of our lives at home